Virtual | News
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Armenian News - Tert.am - 12:32 Sep 11, 2024
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If you own a business, have invested significantly in it, and want to achieve results in the shortest time possible, use flexible management methods. Staying connected with customers, getting positive feedback from them, and analyzing your employees’ performance are just a part of business processes. Missing calls, for example, can lead to a decrease in revenue and loss of customers. However, it is possible to manage the business effectively and systematically with minimal efforts, in which the corporate customers of Viva - companies working in different spheres that use “Virtual PBX” - have become confident. The company “PoPuti” which operates in the service sector has been using Viva’s “Virtual PBX” for over a year. As a platform that connects passengers with drivers, they have already noticed positive changes in their business: the branch exchange technology is a great help to them managing customer communication and increasing work efficiency. “Viva’s virtual PBX saved our revenue as we were losing a... -
Armenian News - Tert.am - 10:29 Feb 07, 2024
Viva-MTS's Virtual PBX has become a sought-after tool for business customers. It allows you to manage all customer-related activities and relationships in the best possible way in sales, customer service and marketing. In terms of competitive leadership, it is an important support for business customers. Organizations using a virtual PBX with low-cost investment run systematic and efficient business processes, saving time and resources. All of this became possible thanks to the FMC (Fixed Mobile Convergence) technology. As a result, corporate phone numbers get connected to a virtual PBX, which provides: • Call waiting regardless of number • Voice greeting and conversation recording for superior service • Call distribution and missed control to ensure feedback • Statistics via web interface and mobile app “Science and technologies are advancing at an unprecedented pace. This demands flexible and smart approaches, and we do that successfully. We have offered our corporate subscribers an essential business manag...