Viva | News

If you own a business, have invested significantly in it, and want to achieve results in the shortest time possible, use flexible management methods. Staying connected with customers, getting positive feedback from them, and analyzing your employees’ performance are just a part of business processes. Missing calls, for example,      can lead to a decrease in revenue and loss of customers. However, it is possible to manage the business effectively and systematically with minimal efforts, in which the corporate customers of Viva - companies working in different spheres that use “Virtual PBX” - have become confident. The company “PoPuti” which operates in the service sector has been using Viva’s “Virtual PBX” for over a year. As a platform that connects passengers with drivers, they have already noticed positive changes in their business: the branch exchange technology is a great help to them managing customer communication and increasing work efficiency. “Viva’s virtual PBX saved our revenue as we were losing a...

Creating servers and their maintenance require significant financial investment and highly skilled professionals. Not everyone has the capability to create servers even though it is in high demand. Viva offers a solution through new technologies. The company provides affordable options for server colocation service and maintenance works. Viva is expanding its colocation services by adding “remote hands” to the existing options. Remote control is managed by highly skilled professionals using KVM over IP. It provides complete control over your collocated equipment, allowing you to manage your servers as if you were physically present, anytime and from anywhere in the world. It ensures secure connectivity, encrypted connections to your devices, quick diagnosis and resolution of issues. Under the service level agreement, Viva’s technical support team will serve you as your “remote hands”. “Viva continues to deliver high-quality services through modern solutions. Our customers can now save their time, resources, a...

Summer is the peak time for vacations and many people prefer to spend their holidays abroad. This raises such questions as how to have an access to the Internet, stay in touch with loved ones and colleagues while traveling abroad? Which is the most convenient, profitable, and reliable option? The most popular one continues to be roaming, which, thanks to the “VOYAGE 30” service, has become even more accessible for Viva subscribers. From now on, you can activate the service in just a few seconds through the “My Viva” application. Let us remind that Viva subscribers can activate the “VOYAGE 30” service, which includes 1000 MB of Internet, for only AMD 1500. The package is valid for 30 days. To use the “VOYAGE 30” service, you need to activate the roaming. To do this, you need to first download the “My Viva” application from Google Play or Apple Store. Then follow these steps: 1) go to the “Roaming” section, 2) activate the service status, 3) select the “VOYAGE” service, 4) select “VOYAGE 30” and activate the se...

Today, the Internet is an essential component of daily life; for many, it is not just a means of communication, but rather a lifestyle. That is why, a year ago, Viva launched the postpaid tariff plan "UNLIM", giving its users unlimited access to the global network. Now, the postpaid tariff plan "UNLIM" has become even more affordable for the Company's clients, with a monthly fee of only AMD 3900 instead of 4500 before. "UNLIM is one of Viva's most popular tariff plans, and a breakthrough in terms of providing unlimited Internet access in the Armenian market. Considering the popularity of the tariff plan among customers, Viva decided to make the postpaid tariff plan "UNLIM" even more affordable. As a result, the company's clients get improved communication, watching videos, and music listening at a more affordable rate. There is always something at Viva to surprise our clients," Viva General Director Armen Avetisian says. Below is a list of the most popular applications among users of the UNLIM tariff plan, in...

Armenia's leading technology company “Viva Armenia” CJSC unveils a new trademark (brand). From now on, “Viva Armenia” CJSC will operate under the trademark Viva instead of Viva-MTS. The updated brand Viva reflects a qualitatively new level of digital services, the company’s updated positioning in the market and a new development strategy. Viva contains an updated identity of the company, symbolizing new positions and capabilities in the market, continuous improvement of services, a new perception of services, quality and the company’s value system by clients and other beneficiaries. The new brand is a new message of the company in response to expectations of customers. The Company’s digital transformation has produced tangible results: highly demanded new digital services and solutions, successful entry into new market sectors with the increasing use of big data and information technology. The updated Viva brand conveys the main idea in a new way: serving the technological capabilities of Viva to the needs an...

Today, Microsoft announced it has added its generative AI-powered Copilot to Viva, its employee engagement and experience platform.