Dawn
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15:28 May 28, 2025
The Saudi government on Wednesday announced that its 937 Health Call Centre was now offering multilingual support to Haj pilgrims around the clock, including in Urdu. Haj, one of the fundamental pillars of Islam, is performed each year by millions of Muslims worldwide. Pakistan receives one of the highest Haj quotas from Saudi Arabia. According to a press release from the Saudi Embassy, the call centre “plays a vital role in the Kingdom’s healthcare response during Haj.” “The centre is designed to enhance access to health services, offer medical guidance, and ensure [a] timely response to emergencies,” the press release read. “Available 24/7, the centre provides a wide range of services including real-time medical consultations, emergency assistance, handling of complaints, guidance on accessing health facilities, and support in locating missing or hospitalised pilgrims.” The press release stated that the call centre operates in seven major languages: Urdu, Arabic, English, French, Indonesian, Farsi, and Turk...