OpenAI has been named an Emerging Leader in Gartner’s 2025 Innovation Guide for Generative AI Model Providers. The recognition reflects our enterprise momentum, with over 1 million companies building with ChatGPT.
Generative AI has created a profound and positive shift inside of Citi toward data-driven decision-making, but for now Citi has decided against an external-facing chatbot because the risks are still too high.